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2007 eSchools

Succeeding in Member Sales eSchool

October 11–November 8, 2007
Four classroom sessions held
2:00–3:30 p.m. Central Time
(3:00–4:30 p.m. EDT, 1:00–2:30 p.m. MDT, 12:00–1:30 p.m. PDT — Confirm the relative time in your area by visiting www.time.gov)

ABOUT THIS ESCHOOL
Just as a building needs a strong foundation, a sales culture cannot succeed without laying the proper groundwork. This eSchool will inspire new sales people, rejuvenate veterans, and help non-sales professionals become an effective part of the sales team. All employees need this training for projecting a professional image in your credit union.

Just interested in a specific session? Select individual sessions are available as webinars for only $219 each. Click here to see a list of related webinars you can register for.

Oct 11, 2007

Building the Foundation for Outstanding Member Service

Oct 18, 2007

Inquiring & Listening for Member Needs

Nov 1, 2007

Linking Member Needs to CU Service

Nov 8, 2007

Closing Member Sales With Confidence

For more program content information or to request a brochure, call 800-356-9655, ext. 4249 or e-mail elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.

Affiliation with CUNA/League is required for attendance.

TUITION
Registration Fee, Attendee: $795 per person
CUNA Council members receive a $100 discount.

WHO SHOULD ATTEND
These sessions are appropriate for any member contact staff, including tellers, MSRs, call center reps, or any other staff having daily member contact.

TOPICS & OBJECTIVES

INSTRUCTORS

ARCHIVED SESSIONS
Can't make a session? We've got you covered. If you miss a session, simply call 800-356-9655, ext. 4249 after the session and we will provide access to the archive. Most eSchool sessions are archived and available for purchase separately to share the training with other credit union staff.

FREE PUBLICATIONS
Try one of these publications free when you register for this program!

Credit Union Magazine (6 months free!)
Directors Newsletter (6 months free!)

Find out more about these publications

CANCELLATIONS
The last day for cancellations was October 3, 2007. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing.

100% Guarantee
CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we’ll provide you a full tuition refund or credit.

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