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2009 Webinar

Consumer Lending: The Basics of Lending: Part I & II

November 4 & 5, 2009
11:00 a.m. – 12:30 p.m. Central Time
(12:00–1:30 p.m. EST, 10:00–11:30 a.m. MST, 9:00–10:30 a.m. PST — Confirm the relative time in your area by visiting www.time.gov)
Tuition: $438 for the live two-session webinar (includes live and 6 months access to the archive)

ABOUT THIS WEBINAR
This two part webinar provides you with the foundation to build strong lending skills. We will explore all aspects of the process starting with the member inquiry, examining the credit decision and ending with tips for effective follow up procedures to decrease delinquency and build customer relationships.

TOPICS & OBJECTIVES

Consumer Lending: The Basics of Lending

Through this session you will learn about:

Member inquiries
Interviews
Credit investigations
Proper conditioning of loans
Understanding collateral
Credit decisions
Importance of proper documentation
Effective follow-ups

WHO SHOULD ATTEND
This course is beneficial for lending staff who wish to gain an understanding of consumer lending basics.

Affiliation with CUNA/League is required for attendance.

INSTRUCTORS
Rory Rowland, CCUE
Rory is a business consultant and dynamic seminar leader specializing in programs on lending, technology, leadership, and communications skills. After serving as president of two credit unions and earning his CCUE, Rory began using his communications skills and specialized background in credit unions to help others in the movement be more effective.

Rory has presented his high energy, fun and humorous programs in all 50 states over the past eight years, as well as in Canada and Mexico. Rory is continually one of the most highly rated speakers at state and national associations throughout the country, including many of the credit union leagues conferences throughout the country.

WEBINAR OVERVIEW
CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Just like in face-to-face classes, students see and hear a presentation, ask questions of the instructor, and refer to handouts. You need only a speakerphone and computer with Internet connection. And if you have a computer projection screen, it's easy to provide this training to a whole roomful of staff!

Use our webinars as part of a full day of training. Gain knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union.

CUNA Webinars use WebEx to provide an interactive and convenient online learning environment. Whether you are a first time WebEx user, or simply need a refresher, take a short tour of WebEx to help you get the most from CUNA Webinars. You'll learn how to effectively interact with the presenter and your peers during live webinars.

CANCELLATIONS
The last day for cancellations was October 27, 2009. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.

100% Guarantee
CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we’ll provide you a full tuition refund or credit.

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